The easiest way to securely purchase anything on the internet, using your credit card, is through PayPal.
You do not need a PayPal account in order to purchase product from our website, you can purchase products using most credit or debit cards.
Please include shipping details that are current and accurate. We cannot be held responsible for lost shipping due to an incorrect address. All orders are tracked by a tracking number that can tracked via the NZ post website www.nzpost.co.nz Please allow up to 5-14 business days, depending on location. Orders received before 1pm are dispatched within the same working day, orders received on Friday or weekends will be dispatched the next business day (ie: Monday)
All our shipping is discounted and the costs are absorbed by the cost of product. If returns are made this total cost of shipping will be deducted from your return. Most shipping costs start at $50 and go upward according to weight. Thanks for your understanding.Some areas around the world may have shipping delays due to economic, political or weather conditions. Please check with your local authorities before you order. (ie: mid winter US took 6 weeks instead of the normal 10 days due to snow and blizzard conditions)
Import Duties and Taxes
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up, do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as ‘gifts’ – US and international government regulations prohibit such behavior.
30 Day Money back Guarantee
We have a 30 day money back guarantee on blushield products this excludes sale items, headsets, batteries and books. We are 100% sure you will be satisfied with the performance of your product and if deemed not suitable may be exchanged or refunded as long as it is returned within the 30 day period. Product returned should be in original condition and original packaging and not damaged or scratched in any way and be returned by registered mail. Refund does not include shipping costs. We have absorbed shipping costs to all customers as we need to track all items sent internationally. This cost of shipping will be deducted from any returns. Shipping costs start at $50 and go upwards according to weight.
Limited Lifetime Warranty
We offer a limited lifetime warranty against faulty product, this excludes misuse, batteries, loss or neglect, wear and tear, modification, battery life, power surge, lightning strike, inserting incorrect batteries or inserting batteries incorrectly, water damage and abuse. We retain the right to repair or replace product as we deem fit. All shipping costs are to be paid by the customer.
Any returned product should be in its original packaging and in original condition. Returned product not in resalable condition will not be refunded in full. Any refund given will not include shipping charges already paid. Any returned product that incurs customs charges or shipping costs must be paid by the customer. Books, batteries and headsets are non-returnable. We cannot refund product that has been inserted into your ear for obvious hygiene reasons. Please see return policy for more information.
All products have been tested and verified to work. They still will work wether you believe in them or not, whether you feel the product working or not.
Testing has also been carried out on animals to verify that there is not any possible psychosomatic factors or any placebo effect. See blood tests for proof.
Battery Life & Performance
We offer different products with different batteries and different life spans. The milliamp/hour rating is stated on each product page. Higher temperatures will shorten battery life but most batteries should last between 6 to 12 months, under normal conditions and use.
Leaving your product exposed to the hot sun or in a car window for extended periods will drastically shorten the life of your battery. Any rough treatment such as dropping the product may also cause the battery damage or render it useless. Batteries are not covered by warranty.
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